Returns & Exchanges
At Mud Hole, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed apparel. Simply ensure your items are in their original condition with tags attached to receive a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and secure it to your return package.
- 3.Pack and Ship
Place your items in their original packaging, include the packing slip, and drop off the box at any authorized shipping carrier location.
- 4.Receive Your Refund
After our warehouse team inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.
